Business Etiquette and Professionalism (Online)



Full course description

Build strong business relationships inside and outside your office or department and with customers. Make a positive first impression and learn techniques to continue being positive and professional in daily work activities. 

Course Objectives:

  • Use skills to be an effective workplace gatekeeper as an administrative professional
  • Maintain executive presence, training & development, and higher education
  • Develop presentation skills, decision making, and project management
  • Maintain organizational skills, morale, and boundaries
  • Deliver excellent customer service, and 
  • Recognize the importance of business etiquette in workplace effectiveness, credibility, and success

Note that GSU employees:

  • Use Campus ID/password to access course in the Stacks/Canvas learning system
  • Are responsible for completing all course requirements of each learning Module
  • Can register for courses as enrollment will remain open with no closing date
  • Are encouraged to share experiences with other learners in Discussions
  • Will receive completion certificates for course completion
  • Are valued by TMO for your commitment to maintain and learn new knowledge and skills!

Sign up for this course today!