Build strong business relationships inside and outside your office or department and with customers. Make a positive first impression and learn techniques to continue being positive and professional in daily work activities. 

Course Objectives:

• Use skills to be an effective workplace gatekeeper as an administrative professional
• Maintain executive presence, training & development, and higher education
• Develop presentation skills, decision making, and project management
• Maintain organizational skills, morale, and boundaries
• Deliver excellent customer service, and 
• Recognize the importance of business etiquette in workplace effectiveness, credibility, and success

Note that GSU employees:

• Use Campus ID/password to access course in the Stacks/Canvas learning system
• Are responsible for completing all course requirements of each learning Module
• Complete any courses by the close of business Fri, May 21, 2021
• Will receive completion certificates for course completion (must click & read all components)
• Are valued by TMO for your commitment to maintain and learn new knowledge and skills!