Full course description
This interactive course will help you build strong business relationships with associates inside and outside your office or department and with customers. It will help you make a positive first impression and provide techniques to continue being positive and professional in daily work activities. The course will show you how to meet and greet others, perform appropriately in the work environment and use technology effectively. In addition, you will learn how to communicate with others in a positive manner when challenging situations arise inside the office and with other departments and customers.