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Dealing with Difficult People (ATL) is a Course

Dealing with Difficult People (ATL)

Starts Oct 31, 2019

Spots remaining: 13

$175 Enroll

Full course description

Course Description

This hands-on and highly practical course will build your knowledge, skills and confidence to handle several types of conflict and difficult people. You will learn and practice proven techniques to maintain composure and reduce the tension with emotionally challenging colleagues. You will learn useful methods to understand sources of the conflict and uncover difficult people’s underlying needs and motivations. You will sharpen your ability to tactfully but firmly assert your own needs and desires in a conflict, while finding ways to work collaboratively towards mutually beneficial solutions.

Course Information:

  • 10.31.19
  • 10a-12:30p
  • 1 Park Place, HR Training Room

 Competency Assessment:

  • Written (online)

STACKS REGISTRATION PROCESS

COMPLETING THIS PROCESS DOES NOT PAY THE REGISTRATION FEE, IT ONLY COMPLETES THE STACKS REGISTRATION PROCESS.

  1. Click the Enroll radio button.
  2. On the next page, type (or cut/paste) ODCS2019 into the Promotion Code field.
  3. Click the Apply radio button.
  4. The system will reflect that you owe $0. Disregard this information (see REGISTRATION FEE - PAYMENT INSTRUCTIONS) below.
  5. Click Proceed to Payment.

COMPLETING THIS PROCESS DOES NOT PAY THE REGISTRATION FEE, IT ONLY COMPLETES THE STACKS REGISTRATION PROCESS.


REGISTRATION FEE - PAYMENT INSTRUCTIONS

  • Once you have completed the STACKS REGISTRATION PROCESS, please email trainingyou@gsu.edu with the speed type to pay the registration fee.
  • You will not receive a confirmation email for sending your speedtype to trainingyou@gsu.edu. We will only be in touch with you if we do not receive your speedtype. Thank you for registering.

CANCELLATION POLICY

  • You must cancel your registration at least 5 business days (1 calendar week) prior to the class delivery date to avoid being charged the registration fee.