In this course, you will learn difficult behaviors that people can exhibit as well as ways to work collaboratively towards mutually beneficial solutions.

Course Objectives:

• Identify and understand difficult people
• Handle aggressive and passive-aggressive people
• Work with negative people
• Work with procrastinators and people with bad habits
• Conquer your own negative thinking
• Deal with a difficult boss
• Deal with micromanagers

Note that GSU employees:

• Use Campus ID/password to access course in the Stacks/Canvas learning system
• Are responsible for completing all course requirements of each learning Module
• Can register for courses as enrollment will remain open with no closing date
• Are encouraged to share experiences with other learners in Discussions
• Will receive completion certificates for course completion
• Are valued by TMO for your commitment to maintain and learn new knowledge and skills!