Course
Dealing with Difficult People (Online - Summer 2021)
Ended Jul 31, 2021
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Full course description
In this course, you will learn difficult behaviors that people can exhibit as well as ways to work collaboratively towards mutually beneficial solutions.
Course Objectives:
- Identify and understand difficult people
- Handle aggressive and passive-aggressive people
- Work with negative people
- Work with procrastinators and people with bad habits
- Conquer your own negative thinking
- Deal with a difficult boss
- Deal with micromanagers
Note that GSU employees:
- Use Campus ID/password to access course in the Stacks/Canvas learning system
- Are responsible for completing all course requirements of each learning Module
- Complete any courses by the close of business Fri, July 30, 2021
- Will receive completion certificates for course completion (must click & read all components)
- Are valued by TMO for your commitment to maintain and learn new knowledge and skills!