Full course description
In this course, you will learn difficult behaviors that people can exhibit as well as ways to work collaboratively towards mutually beneficial solutions.
- Identifying and understanding difficult people
- Handling aggressive and passive-aggressive people
- Working with negative people
- Working with procrastinators and people with bad habits
- Conquering your own negative thinking
- When the difficult person is your boss
- Dealing with micromanagers
Note that GSU employees:
- Use Campus ID/password to access course in the Stacks/Canvas learning system
- Are responsible for completing all course requirements of each learning Module
- Complete any courses by the close of business Dec. 18, 2020
- Will receive completion certificates for course completion (must click & read all components)
- Are valued by TMO for your commitment to maintain and learn new knowledge and skills!