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Dealing with Difficult People (Online)

Ended Dec 19, 2020

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Full course description

In this course, you will learn difficult behaviors that people can exhibit as well as ways to work collaboratively towards mutually beneficial solutions.

Course Objectives:

  • Identifying and understanding difficult people
  • Handling aggressive and passive-aggressive people
  • Working with negative people
  • Working with procrastinators and people with bad habits
  • Conquering your own negative thinking
  • When the difficult person is your boss
  • Dealing with micromanagers

Note that GSU employees:

  • Use Campus ID/password to access course in the Stacks/Canvas learning system
  • Are responsible for completing all course requirements of each learning Module
  • Complete any courses by the close of business Dec. 18, 2020
  • Will receive completion certificates for course completion (must click & read all components)
  • Are valued by TMO for your commitment to maintain and learn new knowledge and skills!