Dealing with Difficult People (Online-Spring 2021)

In this course, you will learn difficult behaviors that people can exhibit as well as ways to work collaboratively towards mutually beneficial solutions.

Course Objectives:

• Identifying and understanding difficult people
• Handling aggressive and passive-aggressive people
• Working with negative people
• Working with procrastinators and people with bad habits
• Conquering your own negative thinking
• When the difficult person is your boss
• Dealing with micromanagers

Note that GSU employees:

• Use Campus ID/password to access course in the Stacks/Canvas learning system
• Are responsible for completing all course requirements of each learning Module
• Complete any courses by the close of business Fri, May 21, 2021
• Will receive completion certificates for course completion (must click & read all components)
• Are valued by TMO for your commitment to maintain and learn new knowledge and skills!