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Foundations of Customer Service (ATL) is a Course

Foundations of Customer Service (ATL)

Started Dec 10, 2019

Spots remaining: 10

$100 Enroll

Full course description

Course Description
The success, in fact the very existence of Georgia State University, depends on its primary customers, students and their parents, as well as secondary customers, which include employees, suppliers, and a broad range of other individuals. Learn how to make each customer experience a positive and memorable one. It’s the experience that retains students through graduation, then brings them back to further their education, and causes them to tell their friends and colleagues about the university, creating more customers. It’s the experience that creates a positive and high-performing work environment where employees feel appreciated and valued. Learn how to make the customer service experience exceptionally rewarding for you and all the customers you serve. This engaging program incorporates both individual and group activities, insightful examples and various interactions.

Course Information:

  • Date: 12.10.19
  • Time: 9am-12:30pm
  • Location: 1 Park Place, HR Training Room



STACKS REGISTRATION PROCESS

COMPLETING THIS PROCESS DOES NOT PAY THE REGISTRATION FEE, IT ONLY COMPLETES THE STACKS REGISTRATION PROCESS.

  1. Click the Enroll radio button.
  2. On the next page, type (or cut/paste) ODCS2019 into the Promotion Code field.
  3. Click the Apply radio button.
  4. The system will reflect that you owe $0. Disregard this information (see REGISTRATION FEE - PAYMENT INSTRUCTIONS) below.
  5. Click Proceed to Payment.

COMPLETING THIS PROCESS DOES NOT PAY THE REGISTRATION FEE, IT ONLY COMPLETES THE STACKS REGISTRATION PROCESS.


REGISTRATION FEE - PAYMENT INSTRUCTIONS

  • Once you have completed the STACKS REGISTRATION PROCESS, please email trainingyou@gsu.edu with the speed type to pay the registration fee.
  • You will not receive a confirmation email for sending your speedtype to trainingyou@gsu.edu. We will only be in touch with you if we do not receive your speedtype. Thank you for registering.

CANCELLATION POLICY

You must cancel your registration at least 5 business days (1 calendar week) prior to the class delivery date to avoid being charged the registration fee.