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Improving Interpersonal Communications (Online)



Full course description

Whether in higher education, business, or home life, communication is an art and skill that almost everyone needs to improve upon.

Course Objectives:

  • Recall the four pillars of a business scenario
  • Explore the term 'people' in the context of a communication scenario
  • Recall how the Think, Feel, Do model applies to a communication scenario
  • Identify the parts of the message in a communication scenario
  • Recognize the 'channel' in a communication scenario
  • Apply the importance of context in a communication event
  • Review the most important components of listening

Note that GSU employees:


  • Use Campus ID/password to access course in the Stacks/Canvas learning system
  • Are responsible for completing all course requirements of each learning Module
  • Can register for courses as enrollment will remain open with no closing date
  • Are encouraged to share experiences with other learners in Discussions
  • Will receive completion certificates for course completion
  • Are valued by TMO for your commitment to maintain and learn new knowledge and skills!

Sign up for this course today!