Improving Interpersonal Communications (Online-Spring 2021)

Ended May 22, 2021

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Full course description

Whether in higher education, business, or home life, communication is an art and skill that almost everyone needs to improve upon.

Course Objectives:

  • Recall the four pillars of a business scenario.
  • Explore the term 'people' in the context of a communication scenario.
  • Recall how the Think, Feel, Do model applies to a communication scenario.
  • Identify the parts of the message in a communication scenario.
  • Recognize the 'channel' in a communication scenario.
  • Apply the importance of context in a communication event.
  • Review the most important components of listening.

Note that GSU employees:

  • Use Campus ID/password to access course in the Stacks/Canvas learning system
  • Are responsible for completing all course requirements of each learning Module
  • Complete any courses by the close of business Fri, May 21, 2021
  • Will receive completion certificates for course completion (must click & read all components)
  • Are valued by TMO for your commitment to maintain and learn new knowledge and skills!