
Full course description
Whether in higher education, business, or home life, communication is an art and skill that almost everyone needs to improve upon.
Course Objectives:
- Recall the four pillars of a business scenario.
- Explore the term 'people' in the context of a communication scenario.
- Recall how the Think, Feel, Do model applies to a communication scenario.
- Identify the parts of the message in a communication scenario.
- Recognize the 'channel' in a communication scenario.
- Apply the importance of context in a communication event.
- Review the most important components of listening.
Note that GSU employees:
- Use Campus ID/password to access course in the Stacks/Canvas learning system
- Are responsible for completing all course requirements of each learning Module
- Complete any courses by the close of business Fri, May 21, 2021
- Will receive completion certificates for course completion (must click & read all components)
- Are valued by TMO for your commitment to maintain and learn new knowledge and skills!