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The Grievance and the Complaint: What's the Difference? (Webinar) is a Course

The Grievance and the Complaint: What's the Difference? (Webinar)

Starts Jan 31, 2020

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Full course description

Course Description

What is a grievance? What is a complaint? When should an individual file a grievance versus a complaint? What is a manager’s responsibility once a grievance or complaint is filed? Gain a better understanding of the grievance and investigative processes, timeframes, referrals, steps to follow, and a manager’s role/responsibility in monitoring the environment.

Course Information:

  • Date: 1.31.20
  • Time: 11a-12p
  • Location: Webinar

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